It is possible to collect the goods in person, subject to telephone notice at our warehouses located in:
Via Verona 16 / H - 37060 Sona (VR)


Delivery times vary depending on stock availability for the type and quantity of products indicated in the purchase proposal.

The indicative delivery times are indicated in the product sheets on the site.

The available goods will be shipped as soon as we receive the confirmation of your payment (immediate for credit card payments, 2-3 days for bank transfer). For goods available at the warehouse (courtesy lines, slippers, kettles, hairdryers, glasses, tissue holders, dispensers, room fragrances, luggage racks, clothes racks, baskets, coasters, pens and pencils ...) the shipping times are:

- NORTH ITALY 24-48 hours
- CENTRAL ITALY 48 hours
- SOUTH ITALY and ISLANDS 48-72 hours

Delivery times may be longer in the case of:

deliveries on DISADVANTAGED LOCATIONS or in PERIPHERAL AREAS (+1 or 2 working days)
orders placed on weekends or public holidays (in the case of a weekend order, the order will be processed on the following Monday; in the case of an order on public holidays, the processing will take place on the first working day following the last holiday);
goods in restocking;
deliveries in the so-called "peak" periods preceding Christmas holidays, Easter holidays and summer holidays.
Any delays in deliveries do not entitle the customer to refuse delivery of the products, nor to claim compensation or compensation of any kind. Shop Hotel Service cannot be held responsible for any delays due to imponderable elements as required by the legislation on the transport of goods and merchandise.

If shipping times are decisive for the purchase decision, please contact Customer Service before purchasing!

In the event that the ordered product is not available, undertakes to contact the Customer via e-mail, or other means indicated, within 5 days from the date of the purchase proposal to inform him of the time necessary for delivery. of the ordered product.

Shipping in Italy is by express courier at a fixed cost of € 9.50 + VAT,

it is free for orders over € 300.

If the destination of the goods is on a smaller island or abroad, a surcharge is provided.

Therefore, before submitting your order, please ask for a quote by sending an email to


Contact us for an international shipping quote specific to your country: