KARISMA SRL is committed to protecting and respecting your privacy. In the course of our daily operations we collect some personal information from our customers. This disclosure illustrates the guidelines by which we process any information collected or provided to us by customers. Please read this carefully so that you are aware of our practices regarding your personal information.

In compliance with the regulations dictated by Legislative Decree 196/03 "Code regarding the protection of personal data" (hereinafter the "Privacy Code") and the European Directives, the Data Controller of the data collected through the shophotelservice top level domain. com is KARISMA Srl - Via Verona, 16H - 37060 Sona (VR) Italy.

Owner contact email:

The processing (Article 4 Letter A of the Privacy Code) of personal data refers to any operation or set of operations, carried out even without the aid of electronic tools, which concern the collection, registration, organization, processing , the conservation, consultation, modification, selection, extraction, comparison, interconnection, use, blocking, communication, dissemination, cancellation and destruction of data, even if not registered in a database.


The treatments carried out by KARISMA SRL are based on principles of correctness, lawfulness, transparency, necessity and relevance and are always carried out in compliance with the privacy and rights of users.

The information is intended for all Users of the Site, both for those who do not register, and for those who, at the end of the appropriate procedure, register on the Site to use Services or to purchase Products, even in agreement.

Access to this Site implies acceptance of the following terms and conditions, which may be updated and / or modified at any time at the discretion of KARISMA SRL, which will make the updated version of this information available on the Site, without notice. specific to Users.


Our website collects personal information that you actively provide (for example when you register to place an order, request information through the form or receive a newsletter).

In addition, the site automatically collects data resulting from the user's access, i.e. host name of the accessing computer, IP address, username, date and time of the respective access.

The site uses so-called "cookies". These are files that are stored on your computer during your visit to our website and that your browser "remembers". They are used to regularly recognize visitors to a page.

In addition, we use so-called counting pixels to support online advertising. These are small image files incorporated into the site to collect tra ffi c. This allows us to evaluate how many visitors have visited our pages and which advertisements they have access. The information collected with cookies and pixels does not include your name, address, telephone number or e-mail address.


The User Data is collected to allow the Owner to provide its services, as well as for the following purposes: Contacting the User, Interactions based on location, Statistics and Displaying content from external platforms.

The provision of data strictly necessary for the purposes of providing services or for the purchase of products and commercial requests is required to execute the contract between the user and KARISMA SRL. Failure to provide such data would make it impossible to use some services.

However, the provision of data for the following purposes remains optional and their processing will be subject to the consent specifically expressed by the User:

I. sending newsletters

II. sending advertising material;

III. promotional initiatives on products and / or services;

IV. market research and / or commercial communications, concerning products or services of the Data Controller or third parties, with the possible transfer of data to third-party companies.

Failure to provide data for these purposes will not in any way invalidate the contractual relationship between the User and KARISMA S.r.l.



The processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated.

In addition to the Data Controller, in some cases, categories of employees involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external subjects (such as suppliers of third party technical services, postal couriers) may have access to the Data. hosting providers, IT companies, communication agencies) also appointed, if necessary, as Responsible for the T